Shipping & Delivery Policy
At MyAmericanJackets.com, our goal is to make your shopping experience as seamless and stress-free as possible from the moment you place your order to the day your new jacket arrives at your doorstep. Each piece is carefully produced, and we take every precaution to ensure a secure and timely delivery. Please read through the shipping details below before placing your order.
Order Processing & Production Time
Most of our jackets are custom-produced:
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Standard Sizes: Manufacturing takes approximately 2 to 5 business days
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Custom Sizes: Production may require 3 to 7 business days
Please allow an additional 1–2 business days for processing. Orders placed after 5:00 PM (local time) will be processed the next business day.
Shipping Methods & Estimated Delivery
We provide a range of shipping options to meet your preferences:
| Shipping Type | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping | 5–10 business days | $0.00 |
| Standard Shipping | 2–5 business days | $30.00 |
Note: Business days exclude weekends and public holidays.
Shipping Coverage
We ship globally to many countries, including the USA, Canada, the United Kingdom, and several others.
Unfortunately, we do not ship to the following:
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Israel
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Russia
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APO/FPO addresses
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P.O. Boxes
Order Tracking
Once your item ships, you’ll receive a confirmation email that includes a tracking number and tracking link so you can monitor the shipment in real-time.
If you run into issues with delayed or missed deliveries, please contact our support team at sales@myamericanjackets.com and we’ll resolve it as quickly as possible.
Shipping Partners
We work with reliable shipping carriers such as FedEx, UPS, and DHL to ensure safe and prompt delivery of your jacket.
Important Reminders
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Double-check your address at checkout: Make sure all shipping and contact information is accurate to avoid delays or failed deliveries.
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No changes post-dispatch: Once an order is shipped, we cannot change the delivery address.
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Multiple delivery failures: Repeated failed delivery attempts could result in the package being returned or discarded by the courier.
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We are not liable for any delays or losses caused by incorrect shipping details or if the recipient is unavailable at the delivery address.
Potential Shipping Delays
While we strive to fulfill every order on time, occasional delays may arise due to:
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Extreme weather conditions
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National holidays
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Special customizations or personalized requests
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Incorrect or incomplete address details
Need Support?
We’re here to help! If you have any questions about your shipment or need assistance with your order:
Email: sales@myamericanjackets.com
Phone: +1-(325)-237-6931
Address: 1337 W 43rd Street, Houston, Texas 77018